NOC & Control Monitor

Know before the first call.

Many incidents become visible only after users are already affected. Monitor runs recurring checks on selected services and infrastructure conditions, evaluates deviations, and preserves the timeline for later analysis.

Proactive service monitoring

A service can be healthy globally and still fail locally.

Checks can run in the context of a site, AP, SSID, or VLAN. This reveals whether DNS, DHCP, NTP, RADIUS, NAC, or cloud services work exactly where they are needed.

DNS / RADIUS

Local dependency

The RADIUS hostname cannot be resolved through the DNS resolver at one site.

GUEST WI-FI

Access expired

The SSID is active, but credentials, vouchers, or time-limited access are no longer valid.

CLOUD / ONBOARDING

Blocked by SSL inspection

New APs cannot reach the cloud because of certificate manipulation or firewall rules.

DHCP / LINK

Responding, but too slowly

Part of the site shows unusually long lease times or intermittent failures.

Monitor insight loop from collector and timeline to findings and the NOC view — Collector · samples · timeline · findings · NOC view · historical investigation

The 18:00 question

What happened yesterday at 18:00?

An issue was reported but can no longer be reproduced today. That is precisely when the NOC needs more than a live snapshot.

How many clients were connected, and which AP was affected?
Were there CPU or memory spikes?
Were throughput, channel utilization, or airtime unusually high?
Did RX/TX retries, error counters, or the noise floor increase?
Were there signs of poor coverage, distant clients, or CCI?
Were DHCP, DNS, RADIUS, NAC, or cloud services abnormal at the same time?
Did the switch port show a link, PoE, CRC, or duplex issue?

AP investigation with historical throughput and RF evidence — Historical AP and RF context instead of a live snapshot alone.

From world map to radio

From the site overview down to the individual radio.

OK, warning, and critical states can be narrowed down to the site, building, AP, client, SSID, VLAN, radio, and switch port.

Throughput and RF trends with channel utilization and counters — RX, TX, total throughput, airtime, noise floor, retries, errors, and raw counters.

Clients on an access point with SSID, VLAN, RSSI, and SNR — Client, SSID, VLAN, band, RSSI, and SNR context for each access point.

AP and building context

From an access point to its neighbors.

AP health combines CPU, memory, uptime, PoE, link speed, duplex, and switch-port data. Building, peer, and neighbor context shows whether an anomaly originates at the AP, within the building, or in the local RF environment.

AP health with CPU, memory, uptime, PoE, and switch port — AP health: CPU, memory, uptime, PoE, link speed, duplex, and switch port.

Building, peer, access point, and neighbor context — Building, peer, and neighbor context for local and site-wide anomalies.

Notification and handoff

Turn a status change into an operational event.

Checks and findings are evaluated as OK, warning, or critical and can be passed through an API or webhook into alerting, reporting, or ITSM processes. The downstream workflow can start with scope and evidence already attached.

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Operational confidence

Visibility without false precision.

Control shows the data source and collection time. Teams can distinguish between live values, stored samples, and signals that were not collected, allowing historical conclusions to be assessed with technical confidence.

Proactive operations

Detect proactively. Understand historically. Act on evidence.

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